CommunicationTimeline in Journey with RF and Channel Affinity
Schedule communication to user on different channels (Channel Affinity) at different timeslots as per user past interactions(open/click) considering factors such as hourly quota , active users , system load
Project Category: New tech POC – Opening new possibilities.
Team:
- Lakshya Bansal
- Prakhar Khanna
- Noorjot Kaur
- Ankit Saini
Click below link to view the Demo Video –
https://infoedge-my.sharepoint.com/:v:/p/kiran_chhabra/ET7r-AI3sXhJhrQHCG7_jJgBd1cT6IMUjr0hsGiNc8xNyg?e=EoKTQn