CommunicationTimeline in Journey with RF and Channel Affinity

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Schedule communication to user on different channels (Channel Affinity) at different timeslots as per user past interactions(open/click) considering factors such as hourly quota , active users , system load

Project Category: New tech POC – Opening new possibilities.

Team:

  • Lakshya Bansal
  • Prakhar Khanna
  • Noorjot Kaur
  • Ankit Saini

Click below link to view the Demo Video –
https://infoedge-my.sharepoint.com/:v:/p/kiran_chhabra/ET7r-AI3sXhJhrQHCG7_jJgBd1cT6IMUjr0hsGiNc8xNyg?e=EoKTQn